Distributed teams rely heavily on messaging platforms because team members often work in different locations and time zones. Messaging allows remote teams to exchange updates quickly and collaborate asynchronously. However, when communication happens primarily through chat, it can become difficult to organise conversations and track decisions. Remote teams may create multiple chat groups to manage discussions among different participants, which can fragment communication. Without proper structure, important conversations may become scattered across different chats, making it difficult for team members to follow the progress of a project.