Story of Arkchat, by the ‘Architect’ of Arkchat

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Arkchat founder Chetan K Singh
  • Chetan K. Singh

    Chetan K. Singh

    Founder & CEO
  • How a lifetime of building businesses led me to build a messaging app that manages work automatically


    I’ve spent more than three decades building businesses, from design to manufacturing to services. I started my entrepreneurial journey at 23, long before computers or smartphones became part of daily work. I’ve done everything myself at some point: carrying samples, managing customers, handling accounts, supervising teams, and making strategic decisions that determined whether a business survived or grew.
    Across every business I built, I kept running into the same two challenges:

    • How do I get more customers?
    • How do I manage operations without getting buried in chaos?

    Even as technology evolved, these two problems never really went away. Tools got fancier, but daily work still revolved around one thing – chat. Customers chat. Teams chat. Vendors chat. Projects progress through chat. And yet, none of that chat manages the work behind it.
    For years, I felt this gap every single day.

    The moment I realised the problem wasn’t tools, it was scattered communication


    As my businesses grew, I found myself juggling WhatsApp messages, emails, calls, PDFs, approvals, and follow-ups. Conversations were everywhere, but the work behind them was nowhere.
    Nothing connected. Nothing organised itself.
    Teams spent more time chasing updates than progressing work.

    This is exactly the pain SME owners live with every day:
    Their teams work across multiple chat apps and emails, yet none of those conversations turn into organised tasks or approvals.
    Messages turn into follow-ups, follow-ups turn into stress, and projects start slipping.

    I realised the world didn’t need another project management tool with complex screens and steep learning curves.
    We needed a messaging app that quietly manages the work for us – automatically.
    That thought never left me.

    When collaboration went global, the need became impossible to ignore


    Over the years, I watched teams spread across cities, countries, and continents.
    Talent no longer sits in one office.
    A designer in London, a contractor in Delhi, a supplier in Dubai, and a consultant in Sydney can easily work on the same project. That’s the new reality – beautiful, but chaotic.

    Distributed teams rely entirely on messaging to stay connected. But messaging apps never manage the work behind the messages.

    I experienced this deeply while running my own ventures. No matter how disciplined the team, work kept slipping between chats.

    That’s when it became clear:
    If the world now works through chat, then work should manage itself through chat too.

  • Chetan K. Singh

    Founder & CEO
  • Why I built Arkchat


    Arkchat is my answer to decades of experiencing the same frustration that SME owners everywhere face.
    I built Arkchat for people like us, business owners who want:

    • effortless project control,
    • zero chasing, zero stress,
    • and the freedom to focus on growth and family.

    I wanted a simple messaging app that does what no other chat app does:
    turn everyday conversations into organised tasks, approvals, project updates, and even new business opportunities – automatically.

    Because SMEs don’t have time to learn complicated tools.
    They need something they can start using in minutes.

    How Arkchat guides business owners out of chaos


    Everything in Arkchat follows a simple plan:

    1. Start chatting inside Arkchat, move all daily work conversations into one app built for business.
    2. Let tasks, deadlines, approvals, and updates organise themselves automatically, zero manual effort.
    3. Watch the team stay aligned and projects run smoothly, predictable progress, every day.

    This is the experience I always wished I had:

    Work that organises itself, teams that stay aligned, and business that moves without stress.

    What life looks like for SMEs using Arkchat


    When chat becomes organised automatically, something powerful happens:

    • operations become calmer,
    • updates stop getting lost,
    • teams stop chasing each other,
    • everything moves on time,
    • owners get more done with the same team,
    • and they finally reclaim time for growth and family.

    This isn’t just productivity.
    It’s peace of mind.

    What happens if nothing changes


    If things continue as they are, conversations will stay scattered across apps, tasks will keep slipping, stress will keep rising, and teams will remain stuck in the same exhausting cycle.

    I lived in that cycle for years.
    Arkchat exists so that others don’t have to.