For management of projects ,the following technologies are necessary:
- Seamless team collaboration between your team and vendors, partners, and customers.
- An efficient task management system.
- Adoption of generative AI to increase productivity.
While the above are necessary for every business, most businesses struggle to implement them.
Problems Faced by Businesses
Almost all businesses use a messaging platform to communicate quickly with their team, vendors, partners, and customers. However, as most messaging platforms lack some of the core ingredients necessary for seamless team collaboration, businesses don’t achieve optimum efficiency. For example, business teams can’t have private conversations with select group members on most messaging platforms, and conversations are also not organised systematically for easy retrieval.
There’s also a lack of contextual communication. When different teams, vendors, or departments are looped into the same group, information often gets buried under irrelevant conversations. People waste time scrolling through endless chats to find one file or a critical decision message. In many cases, this leads to misunderstandings, repeated work, or missed deadlines.
95% of businesses don’t use a task management system due to its cost and the effort required to create and manage tasks. As a result, they manage tasks verbally or sometimes use spreadsheets. Spreadsheets, while useful, are not built for collaborative task tracking and often fall short when multiple stakeholders are involved. This leads to limited visibility and accountability, causing delays and confusion.
Most businesses wish to adopt generative AI; however, the cost of generative AI applications for businesses remains high, keeping the technology out of reach. Moreover, AI tools usually exist outside of their main workflow—meaning users have to copy-paste content or switch tabs between tools. This breaks the flow of work and makes AI adoption feel more like a burden than a benefit.
Solution:
The Arkchat team has done deep research on how to make business messaging more powerful. We realise that adopting multiple tools and platforms is difficult and cumbersome for most businesses. To solve this problem, we have innovated so you can manage your projects just by sending and receiving messages. These innovations are as follows:
Converse privately with select group members.
Your team members can converse privately with colleagues, vendors, partners, and customers in groups. The conversations and shared files are only accessible to select group members. As a result, your team can collaborate easily with concerned internal and external group members while keeping information private and confidential.
This solves one of the most frustrating problems in group chats—information leaks or confusion caused by too many people being part of a conversation that doesn’t concern them. Privacy is no longer a luxury; it’s a necessity. With Arkchat, you don’t need to create separate groups or juggle between personal and professional chats to maintain confidentiality.
Organise group conversations and Files
You can organise your group conversations and files topic-wise for easy reference and retrieval. This helps to track conversation history related to specific topics.
This structure brings clarity and accountability. Whether it’s vendor communication, internal updates, design approvals, or legal conversations, everything stays neatly arranged and accessible. You don’t need to rely on your memory to find what was said or who shared what file.
Converse in your first language
You can converse with your team, vendors, partners, and customers in your first language. This helps in cross-border team collaboration and acts as automatic translation in action.
With this, language is no longer a barrier to collaboration. A vendor in Vietnam can communicate with a client in Spain—each typing in their own language—while fully understanding the context. It creates inclusivity and empowers global collaboration.
Convert messages to tasks
You can convert day-to-day messages to your team, vendors, and customers into tasks at the click of a button. Now, you can track who’s doing what, what’s pending, and what’s done. Task management analytics also becomes readily available in real time.
What makes this feature powerful is its simplicity. You don’t need to rewrite or duplicate information. Just click, assign, and track. It bridges the gap between communication and execution without disrupting the natural flow of a conversation.
Convert messages to approval requests
You can also convert day-to-day messages to your team, vendors, and customers into approval requests at the click of a button. Now, you can track what’s approved, pending, or rejected. Approval management analytics also become readily available in real-time. Approvals help avoid vendor, partner, and customer disputes, help maintain corporate governance, and, at the same time, improve productivity.
Approvals no longer have to be hidden in email threads or lost in chat history. Whether it’s a quotation, a design draft, or a new vendor addition, approvals become formal, visible, and trackable—right inside your everyday chats.
Make Generative AI a part of your workflow
You and your team can use generative AI to improve productivity, just like you use ChatGPT. Share your findings with your team through messages, assign them as tasks, or seek approval on them.
From drafting proposals to summarising conversations, AI can now play a role in your actual day-to-day work—not just in a separate tool, but right inside your messaging platform. This allows your team to work smarter, save time, and make faster decisions without breaking flow.
Arkchat makes it possible to manage your business or projects efficiently through day-to-day messaging while keeping your technology costs low.
It’s not just a messaging platform—it’s your team’s all-in-one command centre for communication, task tracking, approvals, and AI-driven productivity.
